TrafficMaster Flooring
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Eugene, OregonNot as fun as advertised on the box :-( (Depending on the customer service I get, I'd def give more stars...Stand by!))
- Good quality
- Very fair price
- Easy to install
- Waiting to see how customer service responds
Preferred solution: I'd like to trade a few (5-7) boring tiles for some fun, patterned, colorful tiles.
User's recommendation: If the retailer will allow, open each box to see if it contains tiles to your liking. Each box is different.
Warranty on product
- Price
- Durability
Preferred solution: Full refund
Floor
User's recommendation: I lost 2500 on the floor of the entire house, it started to rise with the change in weather and I haven't even had it for 3 months. I don't recommend it to anyone.
Looking for a specific tile
- Great sturdy tile
- Fewer styles
Preferred solution: At least 30 more tiles
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFloor is popping
- Garbage
Preferred solution: Full refund
Scratches easily
Preferred solution: Full refund
Defective
Preferred solution: Full refund
My floor is coming up on 6 planks
User's recommendation: Trafficmaster edwards oak do not but this product if you want to be unhappy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Frankfort, Illinois17-3/4”x17-3/4” tiles are not a consistent size
I had an install at a customers house and got fourteen 17-3/4x17-3/4 tiles installed before hitting a major problem. Upon opening our third box it was noticed that the tiles were now 3/16 bigger than the tiles already installed.
We thought maybe it was just one box but this was not the case. Out of six additional boxes only two boxes were actually the same size- which were still different than the tiles already installed. Now we need to start over or cut every tile and clean the edges for a proper looking installation. Traffic master has now cost me a great deal of money.
It is a bottom shelf product with terrible quality control. I will tell anyone that listens to never buy and traffic master product in the future
- No quality control
- Inconsistent manufacturing
Preferred solution: Nothing, I am done dealing with traffic master and will never purchase anything from their product line
User's recommendation: Don’t ever buy any traffic master products because it is actual garbage
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Lorida, FloridaFlooring breaking
User's recommendation: nice flooring but it’s very cheaply made does not last long
Warranty on product
User's recommendation: Think twice
Floors breaking and cannot get a call back
- Looked great when we put it down
- Planks of floor breaking in half
Preferred solution: Full refund
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gillette, WyomingDangerous
Planks beak and shred and cuts your feet when walked on
Company doesn't honor warranty.
Lots of bad reviews. How many of you want to join in on class action against this company with me.?
Preferred solution: Full refund
User's recommendation: Don't buy this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Worcester, MassachusettsFlooring failed after 4 months of use - that's not cool
After pushing Home Depot - as they didn't want to help me - as my GC installed the flooring and didn't have the receipt. It was a bit of shoving required...
they eventually sent out a very nice independent flooring man to judge the issue. He was out to the house on Dec...
I moved in for a few months and added a desk and a chair ( rolling ). It tore up the flooring in 4 months - it cracked and disintegrated. Home Depot says - call Traffic Master. Call made to a number that says " you've reached customer service " for who ?
No idea. 888 864 ****. I really hope this isn't going to be as bad as it seems so far. I am guessing, but do not know what their hours are, that they are open during the week.
TBD. The flooring - didn't know - made in China. Not surprised and not shocked that Home Depot would sell this crap. And didn't see all the terrible reviews until I went looking for their phone number as Home Depot WILL not help you with this - 90 Day warranty - and you won't know there's an issue until well after that - unless you are using a rolling chair for example or ALOT of traffic.
Don't put down this crap, you are wasting your money. Spend alot more and get alot more.
Who wants to do this work more than once ? Enough Said ?
Preferred solution: Either replace the flooring - or give me a full refund to put towards the new flooring.
User's recommendation: do your research and find a quality material - not made in China ?
See if they're still making the flooring I need
User's recommendation: Buy something else
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How did you contact the company? I can't find a customer service number or email