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Pissed Consumer Interviews ?

Purchased floors from Home Depot on the recommendation of the Home Depot Rep that they would be durable. Our old laminate floors were about 20 yrs old, and after 6 months the new floors were in worse condition that the one's we ripped out. The floor dents when someone drops a kitchen utensil, buckles in the sunlight, is failing/chipping away at the corners of the boards.... .I could send dozens of pictures of where it's failing. I've not spent almost 1 entire year being bounced from Home Depot to Traffic Master. Home Depot owns Traffic Master. Traffic Master has completely stopped responding to my emails. They're just hoping I'' go away. I've paid for & installed over 1900 sq ft of this flooring throughout my entire home. We've entirely remodeled our home and this is hands down the worst product we've ever purchased, and the customer service is a joke. This company should be forced out of business by the better business bureau.
TrafficMaster Flooring - Frustrated
TrafficMaster Flooring - Frustrated
TrafficMaster Flooring - Frustrated
TrafficMaster Flooring - Frustrated
TrafficMaster Flooring - Frustrated
TrafficMaster Flooring - Frustrated
TrafficMaster Flooring - Frustrated
Ordered pecan laminate flooring through Home Depot. Home Depot said nobody stocks this flooring it Has to come from the traffic master Ware House. Drop shipped 140 ft.² of beautiful pecan laminate flooring shipment was damaged re-ordered again, shipment was damaged....
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#1418608
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Purchased the above, TrafficMaster Flooring Glentown Oak Glueless Laminate Flooring at Home Depot and had it installed by a Home Depot professional. What a mistake! Since the day it was installed...I've wanted to rip it up!!! Should the slightest spill get on the...
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1.9
#1392275
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BOUGHT FROM HOME DEPOT TRAFFICMASTER "DIAMOND KNURL SILVER" FLOOR MAT AND IT WAS ON A ROLL THAT IS 27" WIDE --- HOME DEPOT SKU # 1003076066 @ $2.19 LINEAR FOOT -- I AM VERY HAPPY WITH THIS -- HOWEVER, I NEED TO FIND THIS SAME ITEM IN SIZE ABOUT 48" X 60" -- IS IT...
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#1375022
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bought the traffic master self stick carpet tile instead of a carpet roll on the advice of a home depot salesperson. my brother installed. i walked into room in bare feet and within 30 seconds my feet were on fire with burning so painful i rushed into shower to wash...
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1.0
#1311485
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A couple of weeks ago my husband ordered 11 boxes of ember oak flooring. We got 10 boxes at HD monday and the last box on tuesday. Husband started installing it right away, and its been a horrendous experience. The lips break off with hardly touching them. He says...
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1.0
I liked
  • Color
I didn't like
  • Everything else
#1302995
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cut sheet vinyl in the sun with a pattern, put it in the shaded room,shrunk by1.5 inches. It happen today 5 -10-18 bought it a home depot for 206.66 dollars. very dissapointed, the color was SCORCHED WALNUT GREY . 20.6 SQ YDS can you make good on it. I was not aware...
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I liked
  • Good prouduct
#1252581
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Do not buy this horrible product. All of the boards were either warped or broken. I couldn't believe how they were packaged. When UPS dropped them off every single box was open. They scratch easily and it is impossible to contact anyone at TrafficMaster. Pay a little...
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#1246898
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TrafficMaster Flooring - Saratoga hickory flooring

We are looking to put a vinyl looking wood floor in our basement that gets very little use. We saw the TrafficMaster Saratoga Hickory on sale at Home Depot. Love love the look of it. Our one concern is that we have not seen anywhere on the box or on any website that talks about waterproof. We are thinking we need something that could handle any possible water in our basement. We have never had water but.....basements will be basements for sure. Is this flooring waterproof? Thanks you.
#1241466
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TrafficMaster Flooring in Dalton, Georgia - Poor quality control

It seems impossible to talk to anyone at TrafficMaster, a tile product sold by Home Depot. I’m a victim of their poor quality control. Home Depot has been great at product replacement but I want TrafficMaster to compensate me for the wasted labor expense that resulted from having to uninstall and reinstall the replacement product. Even Home Depot has had difficulties contacting them.
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#1221230
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On Dec 26 2017 i bought 4 pallets of this product at 0.02 cents a square foot ,as advertised on line by home depo . 27 hours later my order was canceled
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Anonymous
Matt

You know that mistakes happen right? It is common sense that no flooring is going to be .02 a sq ft. So you go and try to take advantage of a mistake. You know that is why ret...

#1157318
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